Terms & Conditions (Terms of Service)


GLS TOUCH ® (glstouch.com) owned & property of Lion City (UK) Limited

Conditions mentioned here apply to all offers of GLS TOUCH and to all agreements with Customers of GLS TOUCH. Unless it is an explicit exception, other than these Conditions are not legitimate. We maintain that, by confirming your order, you unreservedly accept our general conditions of sale, having read them. Conditions are important to You and GLS TOUCH as they have been designed to protect your rights as a valued Customer and to protect our rights as a business and to create an understanding between us.
Please read the following terms and conditions carefully before using the GLS TOUCH website. By using the GLS TOUCH website, you are agreeing to be bound by the following terms and conditions.

Lion City (UK) Limited is the owner of the copyright, trademarks and all other intellectual property rights in the material and content of our website www.glstouch.com. You are only allowed to access and view the material contained on this website for making a purchase and strictly for non-commercial use. You agree not to intentionally misuse our website. Our website may contain links to other relevant informational websites unrelated to us. We are not responsible for the content or practices of these websites.


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


By agreeing to these Terms of Service, you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws.)
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
You are allowed limited license to access and make personal use of this website, but not to download (excluding page caching) or modify any portion of it. Furthermore, you are not allowed to reproduce, duplicate, copy, sell or use for any commercial purpose any section of this website without prior written permission.


We will endeavour to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, this cannot be guaranteed due to the nature of the Internet and Online services. In addition, your access to the website may occasionally be suspended or restricted for us to make repairs, maintenance, or upgrade facilities and services.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk and delivered for reference guide only.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
This includes items that may be on ‘Sale’ at discounted prices, either seasonal, promotional and for other periods throughout the year.


Price and Availability are shown with each item listed and again in the cart. Prices on the GLS TOUCH website are the actual prices. Prices of Goods in mailings either by letter or electronic can deviate because of price changes that have been carried through after sending the mailings. As long as there is no official agreement, GLS TOUCH has the right to change prices and other conditions. All prices include the costs of products, packaging and any relevant taxes, and exclude costs of transport, shipping and legal contributions unless mentioned differently. Per order, a flat shipping fee will be calculated, again unless mentioned differently. GLS TOUCH is authorised to carry through changes in taxes and costs, also after realising an agreement.
We hope that all our pricing is accurate. In the event of an error where the correct price is higher than the advertised price, we will ship at the advertised price. Where the advertised price is higher than the correct price we will contact you and amend the order to correct price.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.


You should maintain the confidentiality of your account and password and restrict access to your computer to prevent unauthorised access to your account.
You are responsible for all activities that occur under your account or password and You should, therefore, take all necessary steps to ensure that the password is kept confidential and secure.
You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being or is likely to be used in an unauthorised manner.
Please make sure that the details you give us are correct and complete and let us know immediately of any changes to the information that you provided when you registered.
Glstouch.com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.


When you place an order to buy goods and/or services from glstouch.com, we will send you an email confirming receipt of your order, containing the details of the order. Your order represents an offer to us to purchase goods and/or services, which is accepted by us when we send the email confirmation to you. Then the order will be processed and a second email will be sent confirming dispatch (the 'dispatch confirmation email'.) It is the customer's responsibility to save a copy of and/or print these emails for future reference.
Both the purchaser's contact details and shipping details contents will be stored. This information is only available to authorised members of the business, for the sole purpose of fulfilling both pre-sales and post-sales support services. This is so we can effectively and safely deliver our services you.
Any products in the same order that are not included in the dispatch confirmation email do not form part of this offer.


Glstouch.com will communicate with you by email or by posting notices on the website. For contractual purposes, you agree to receive electronic communications from us and you agree that all communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


GLS TOUCH determines by the customers preferred option for the manner of transport and the transporter. All orders will be delivered at the entered delivery address. GLS TOUCH has the right to deliver orders partly. There are no extra costs for partly deliveries or later deliveries.
Despite all care regarding deliveries, it might happen that your order is delivered incomplete. If this is reported by the Customer in three working days after (partly) receiving the Goods, the order will be replenished or placed a second time at the expense of GLS TOUCH.
Dispatch times are always estimates and we try to send your order well within the estimated time whenever possible. However, these times are not guaranteed and where a delay is encountered we will contact you.


Non-UK overseas customers may be subject to import duties and taxes, which are levied in their home country. These costs for customs clearance must be paid by the recipient. For further information, you should contact your local customs office.
International customers should also be aware that cross-border deliveries are subject to opening and inspection by the customs authorities. Please note that we have to state our sender name on the outside of the package for returns purposes and we use the Lion City (UK) Limited registered UK company name. glstouch.com is a trading platform name of Lion City (UK) Limited. We also have to make note of the contents of the package on the outside and for this purpose, we state as the contents of the purchase.


Payment takes place per credit card, debit card, prepayment, or on other conditions as described on our website during the checkout page. In some special cases, GLS TOUCH has the right to refuse a certain payment method. In that case, it will be communicated to the Customer and the order will be shipped after the Customer's prepayment has been received and approved by GLS TOUCH.
It is not allowed to settle a purchase with a debt-claim on GLS TOUCH unless this is yet agreed in a letter. Paying in advance is only possible per bank account.
After exceeding the payment term the Customer is indebted to pay the legal interest and all legal and non-legal collection costs. GLS TOUCH can then postpone the following of obligations or dissolve the agreement in a letter.


In line with UK law, we maintain a return and cancellation policy. Please visit and read our Returns Policy for further details.


GLS TOUCH warrants the quality of its delivered Goods for 12 months after delivery. Warranty claims should be made within fourteen days after discovering the deficiency and should be guided with a short description of the deficiency and a copy of the original invoice. Or alternatively, read our Returns Policy. GLS TOUCH will repair the deficiency, subject to claim within thirty days, free of cost or replace it (to be decided by GLS TOUCH.) However, the warranty does not include extra costs such as sometimes necessary to service. The warranty does not account in the following situations:
The product has NOT been sufficiently protected against transporting and involving damage during the return. There have been made modifications to the Product Deficiencies which originate from wrong or incorrect use, such as ignoring the accompanying manual and/or using a product other than intended purpose. The deficiency originates intentionally or because of a severe lack of attentiveness External factors out of the control of GLS TOUCH, such as a flash of lightning, electricity fall-out, natural disasters, and so forth. GLS TOUCH has not had the possibility to investigate the complaint and to eventually repair the deficiency.


We cannot take responsibility for third party products not working with our range of GLSTOUCH products. As other manufacturers can change batch/component which is out of our control. Every product behaves differently and degrades at different rates. As testing of other manufacturers’ products, tests are only valid for that day of testing. Please contact us for compatible products. Also, the colour of glass/metal/plastic can change a little due to different production periods. No two production batches are identical; however, we make every effort to ensure the differences are minimal.


Your privacy is important to us. Please review our Privacy Policy.


We may provide you with access to third-party tools over which we can neither monitor, have any control over or input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.


Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is outside our control. This condition does not affect your statutory rights. GLS TOUCH shall not be liable to the Customer or deemed to be in breach of contract by reason of any delay in performing, or any failure to perform, any obligations of GLS TOUCH in relation to its Goods/Services, provided that the delay or failure was due to any cause beyond reasonable control of GLS TOUCH. Without prejudice to the generality of the above mentioned, the following shall be regarded as causes beyond reasonable control of GLS TOUCH: Act of God, explosion, flood, tempest, fire or accident; war or threat of war, terrorism, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of GLS TOUCH or of a third party); difficulties in obtaining raw materials, labour, fuel, parts or machinery; power failure or breakdown in machinery.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Lion City (UK) Limited or its website glstouch.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Lion City (UK) Limited and its website glstouch.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions / Term of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms and Conditions / Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions / Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms and Conditions / Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


All content of this website is used with permission of the copyright owner or is the copyright of Lion City (UK) Limited. GLS TOUCH is a registered trademark name of Lion City (UK) Ltd. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download to a local hard disk extract for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other forms of an electronic retrieval system.


You can review the most current version of the Terms and Condition / Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
We reserve the right to make changes to our website, policies, and these Terms & Conditions at any time. You will be subject to the policies and Terms & Conditions in force at the time that you use the website. Or order goods and/or services from us, unless any change is required to be made by UK law or government authority, in which case it may apply to orders previously placed by you.
You may store the general terms and conditions and readily look them up. For security and safety reasons, your order's data is not available over the internet online without first registering an online account with us. We keep this data in confidence according to our Privacy Policy.


These Terms of Service and any separate agreements whereby we provide you services shall be governed by in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts. Your statutory rights are not affected by these terms and conditions


GLS TOUCH ® (glstouch.com) is a registered trademark name and property of Lion City (UK) Limited registered in England & Wales Company No. 08555206. Registered UK postal address is 403 Hornsey Road, London, N19 4DX. United Kingdom.

Questions about the Terms and Conditions / Terms of Service should be sent to us at info@glstouch.co.uk.